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FAQs

FAQs

John's Towing Service

Fastest Response Time  |  Military and Senior Discounts  |  Emergency Services

Fastest Response Time

Military and Senior Discounts

Emergency Services

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Learn More About John's Towing Service

Have a towing-related question? We have the answer. Check out these FAQs and give us a call today for more information!

  • How does towing work?

    The towing process depends on the style of the tow truck. At John's Towing Service, all of our tow trucks have flatbeds. This is considered safer than towing with a traditional wrecker-style tow truck because it lifts the vehicle onto the flatbed, preventing the vehicle from touching the road. This can help to prevent further damage.


    When your car is towed, the tow truck operator will use hydraulics to tilt the flatbed down to form a ramp. They then attach the winch cable to pull the vehicle onto the flatbed. Once they secure the vehicle using chains and/or straps, they press a button to move the flatbed back into position on the tow truck.


    To learn more about the towing process from one of the top towing companies Aurora, CO has to offer, contact our team today.

  • Do I need to be present during the towing process?

    In most cases, our tow truck service in Aurora, CO does not require the vehicle owner to be present during the towing process. However, it is advisable to remove any personal belongings from the vehicle before it is towed.

  • How much does towing cost?

    The cost of towing can vary depending on factors such as the distance to be towed, the type of vehicle, and any additional services required. It is best to contact our tow truck service in Aurora, CO directly to obtain an accurate quote.

  • Can any vehicle be towed?

    Most vehicles can be towed by our tow truck service in Aurora, CO, including cars, motorcycles, trucks, and recreational vehicles. However, there may be limitations based on the towing capacity of the tow truck. There may also be specific requirements for certain types of vehicles, such as AWD or electric vehicles.

  • Is towing covered by insurance?

    Hiring a a tow truck service in Aurora, CO may or may not be covered by insurance. It depends on the specific insurance policy. Some insurance policies may include roadside assistance coverage, which may cover towing expenses in certain situations. It is recommended to review your insurance policy or contact your insurance provider for more information.

  • How quickly can it take to respond to a towing request?

    The duration of the towing process can vary depending on factors such as the location, availability of tow trucks, and traffic conditions. Towing companies in Aurora, CO strive to provide prompt service, but delays may occur in certain circumstances. If you're looking for a towing company that prioritizes fast and reliable service, contact John's Towing Service today.

  • Can I request a specific towing company?

    According to Bold Data, there are over 58,000 towing companies in the United States. In some cases, you may be able to request specific towing companies in Aurora, CO, especially if you have a preferred provider or if your insurance policy specifies a preferred towing service. However, it is important to check with your insurance company or local authorities for any specific guidelines or recommendations.

  • What should I do if my vehicle is towed?

    If your vehicle has been towed, you should contact the local authorities or parking enforcement to determine the location of the impound lot. You will typically need to provide proof of ownership and pay any necessary fees to retrieve your vehicle from towing companies in Aurora, CO.

  • What types of vehicles do you tow?

    Our tow truck service in Aurora, CO is equipped to tow a wide variety of vehicles to ensure that no matter what you’re driving, we’ve got you covered. Our fleet can handle:


    • Cars and SUVs: Whether it’s a compact car or a large SUV, we can safely tow it.
    • Trucks and Vans: From pickup trucks to cargo vans, we have the right equipment for the job.
    • Motorcycles: We understand how precious your bike is, and we tow motorcycles with the utmost care.
    • RVs and Campers: Depending on the size of the unit, we can accommodate towing some RVs and/or campers.
    • Classic and Luxury Cars: We provide specialized towing for classic and luxury vehicles, ensuring they are transported without a scratch.
  • What areas do you serve?

    Our tow truck service in Aurora, CO focuses on the entire Denver metro area; however, we have performed tows all over the state. We also occasionally do out-of-state tows to bring them back to the Denver metro area.

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